Pearl Resin dye, resin pigment, resin mold, resin clips, crafts, jewelry, gold, silver TheFabricDude

Our turn around time is same/next business day. Due to our fast shipping we might not be able to accept any changes once your order is placed, it all depends on whether we have it packed yet or not!

Once we print your shipping label we cannot change or cancel your order. We only print labels once an order is packed.

RETURNS: We do not accept returns/exchanges.

*We do not consider a package to be lost until it has not had updated tracking in 21 days. Patience is key in situations like this. We will speak with our PO and try to see what's going on in that timeframe. We submit a lost package request as well. I always recommend to sign up for text alerts. I'm not sure why but sometimes it gets stuff moving again.

Unfortunately, we are not a large company and cannot afford to ship out a new package every time this situation occurs without giving it time to move on it's own. So far, every worrisome package has turned up.

If your item is marked as delivered yet you have not received it, there is nothing we can do. Sometimes the package will show up the within the next day or two. We recommend getting in touch with your PO if you have questions/concerns in a situation like that.